Hair Horrors: All that goes into a color correction

We’ve all seen those shocking photos on Instagram of the poor woman who thought she could suddenly be a stylist for a day and ended up ruining her hair. Then we see the “after” photo, where her hair has magnificently returned to a “better than before” state....but we never see how you get from point B (before) to point A (after).

Well, friends, I’m here to take you through a color correction step by step. These appointments can take hours (or even multiple appointments over multiple days).

  • First things first: Find out WTH your client did to her hair (or her “friend” did to her hair), so you know what you’re dealing with.

    • We all have that client who says “I colored it a year ago, so it’s all gone now” ………. Nope. It was last week and it was box color, she’s probably embarrassed, and that’s okay.

  • Reassure your client that you are there for her and she can trust you. It’s all about trust when someone is about to drop HUNDREDS of dollars on her hair.
  • Explain EVERYTHING. They deserve to know Every. Single. Step.

  • Don’t forget to warn your client about anything that may happen. For example: your hair may lift warm, it may be inconsistent, they may need a haircut, they may need additional treatments. Prepare them for what the final outcome of the first appointment may be.

  • Continue to reassure your client that YOU are there for HER. You are going to do whatever it takes to make her feel beautiful.

Moral of the story: You don’t have to have a hair accident just to hang out with me. You can simply book an appointment with me before your hair catastrophe! We can still take great before and after photos with my in-salon studio lighting. Come see me; I’ll give you the “after” of your dreams!

Natalie Kokenge